Privacy Policy

At UpgradeToLED, we operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services").

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

"Personal information" refers to data that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information.

We may collect or process the following types of personal information, depending on how you interact with our Services and as permitted by law:

• Contact details: name, address, billing and shipping addresses, phone number, email address.
• Financial information: credit or debit card numbers, payment confirmation, transaction details, and related payment data.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and your purchase history.
• Communications: information included in customer service inquiries and other communications.
• Device information: device type, browser, network connection, IP address, and other unique identifiers.
• Usage information: interaction details with the Services, including navigation and usage data.

Sources of Personal Information

We collect personal information:

• Directly from you when you create an account, place an order, communicate with us, or otherwise provide your data.
• Automatically through your use of our Services via cookies, device data, and similar technologies.
• From third-party service providers who assist us in providing the Services.
• From partners or other authorized third parties as allowed or required by law.

How We Use Your Personal Information

We use personal information to:

• Provide, manage, and improve the Services, including processing orders, managing accounts, remembering preferences, and personalizing your experience.
• Communicate with you about your orders, account, and customer service requests.
• Send promotional and marketing communications where permitted.
• Detect and prevent fraud or other illegal activities, and ensure security.
• Comply with legal obligations and enforce our policies.

We do not sell or rent your personal information.

Sharing Your Information

We may share your information with:

• Service providers assisting us with payment processing, order fulfillment, shipping, customer support, marketing, and analytics.
• Business partners for marketing and advertising purposes.
• Legal or regulatory authorities as required by law.
• In connection with business transfers such as mergers or acquisitions.
• Others as you direct or consent to.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and assist with marketing efforts. You can disable cookies via your browser settings, though some features may be affected.

Children’s Privacy

Our Services are not directed to individuals under the age of majority. We do not knowingly collect personal information from children under this age. If you believe we have collected such data, please contact us to request its deletion.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post changes here with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

UpgradeToLED
Phone: 706-380-2070  
Email: support@upgradetoled.com  
Address: 1280 Livingston Trail, Bogart, GA 30622, USA